Management innovation in academic libraries

Management innovations

2010-06-02T12:37:00.003+01:00

The management innovations that were pointed out by the participants were the following:

Benchmarking
Brainstorming
Collection and analysis of statistical data to support decisions
Consortia, resource sharing and cooperation Library performance evaluation systems (LibQUAL, Priority Search, etc.)
Integrated Library Management Systems
Library managers close to organisation leaders
Library staff continuous training
Project development and management (internal, external and international projects)
Management by objectives
Management with Balanced Scorecard
Marketing culture
Meetings
Models of staff management following some solutions from industrial and marketing enterprises
Quality management systems (TQM, ISO 9001, etc.)
Staff's new competencies and skills (digital, management, training)
Staff's performance evaluation
Strategic planning
Team work, small task forces and focus groups
User-centred management
Users' studies
Work by processes

Delphi Round 1

2009-06-02T10:52:00.001+01:00

This discussion was launched with the following question:

From your point of view, what management innovations, developed in the past 20 years, have really improved academic libraries’ management?

Na sua opinião, que inovações na gestão, desenvolvidas nos últimos 20 anos, se traduziram em efectivas melhorias na gestão das bibliotecas universitárias?

Delphi invitation text

2009-06-02T10:49:00.003+01:00

I invite all academic librarians to participate in a Delphi study about management innovation in academic libraries.

This research aims to gather opinions from academic librarians that will help to identify the main management innovations that have improved academic libraries' management.

The participants will have total anonymity and the answers will be confidential.

This study started as a research included in the MA in Information and Library Management from the Northumbria University. It is being conducted by Ana Cosmelli, a librarian from the University of Lisbon (Portugal) that has been working in academic libraries since 2000.